FAQ

Guide for ‘BLUEREO’ service and usage.
You may use ‘Q&A’ to ask more questions.

EFFECT

  • What is the ‘Oral Clean’ Suction-Toothbrush?

    3 times a day, simple and easy brushing can be very hard and uncomfortable for some people. Oral Clean can help those who cannot spit out the water by themselves. Combining sonic vibration and suction, Oral Clean can help maintain the user’s oral hygiene.

    • ‘Suction’ discharges the saliva & gargled water while brushing teeth.
    • ‘Sonic vibration’ helps create a clean & comfortable brushing environment.
    • ‘LED lighting’ goes on in the brush head to check every nook and corner inside the mouth.
    • The brush handle is ergonomically designed, and the feeling of the grip is excellent.
  • Who should use this product?

    Not only babies who cannot spit out the water but also seniors, patients, and disabled people can use Oral Clean anywhere they want.

  • How does the ‘Oral Clean’ help our dental
    health?

    Oral Clean kills odors and helps break down the plaque inside of the mouth through 14,000 sonic strokes per minute. Suction & Sonic will help user’s whole mouth feel clean.

USAGE

  • Is it safe when we use the ‘Oral Clean’ suction
    mode?

    Considering the user’s environment and convenience, Oral Clean has been designed with the user’s safety in mind. Following the provided instructions, you can use Oral Clean under safe conditions.

  • The operation makes a small noise.

    Oral Clean is a new type of toothbrush with Suction & Sonic functions. Compared with other toothbrushes, it has more function. Because of that, Oral Clean has a small noise and it is common condition. You can use Oral Clean with no worries.

  • How can I wash it after use?

    After dipping the brush into clean water, turn on the Oral Clean to wash the brush head and inner part of the tube. Also with the cleaning brush, you can wash the contaminated part of head and body. After that, drain the water and dry the brush head.

  • How can I check the battery recharging?

    If the battery remains less than 20%, there is a white blinking that will notify you. You can check the red light when you connect Oral Clean with the charger. Once it is fully charged, the red light will turn off. Then you can separate Oral Clean and charger.

  • How much is the delivery cost?

    The delivery cost is fee when you buy an Oral Clean. However, if you need follow up service, you should pay the delivery free to mail the product back. Once we complete any follow up service, we will deliver it back free of charge.

  • How long should I brush my teeth to make sure
    my teeth are clean?

    2~3 minutes are appropriate.

  • Can I use it outside?

    If you use it twice a day for 2 minutes, an Oral Clean can be used for 3 weeks before it needs to be recharged. You can bring it outside for business trip or outdoor activity.

  • How long does it take to fully recharge?

    For a full recharge, it will take 3 hours. If you use the Oral Clean everyday, just put it on the charger. It will always fully charge the battery.

  • What age of children can it use?

    Children who can brush their teeth by themselves could use the Oral Clean. However, we recommend children use Oral Clean under parent supervision.

  • Is it normal if my gum bleeds?

    At the beginning, your gums may bleed. This kind of situation often will stop after few days. If it lasts more than one week, you should consult a dentist or dental hygienist.

FOLLOW UP SERVICE